We do provide bespoke custom cut services and are able to prioritize your order based on the availability of suitable diamond roughs in your preference. The timeframe of your delivery of your diamond engagement ring may vary, depending on the availability of diamond roughs and cut precision. We sincerely apologize for any inconvenience caused. We believe our clients are our number one priority and our time invested should be catered to servicing them to the highest standard that we uphold, rather than compromising any of our standards and increasing our inventory size to upload on our website. We are currently trying our very best to cater to the high demand. Hence, the delay of the launch of our website. We seek your kind understanding and patience.
As our diamonds are all in-house inventory with the strictest criterias in the world, we have had difficulty keeping up with demand. Most of our diamonds that arrive tend to be sold almost immediately. We pride ourselves in our transparency by providing ASET images and videos, Hearts and arrows images, rotational and darkfield videos with the highest quality roughs and cut precision, while tracking every diamond rough to the exact source. This lag time ensures ethical sourcing and allows us to guarantee your diamond to the highest standard.
Due to such limitations, we are exploring ways to increase our inventory without compromising our diamond engagement ring quality for online purchases. We sincerely apologize for this while we are working to get our website up and ready.