With the passage of time,
After many years, dust particles or oil residue may collect within your jewellery item. We provide an unlimited cleaning service for all JANNPAUL
Note: Not all jewellery pieces are suitable to be cleaned by an ultrasonic cleaner. For these items, we provide thorough cleaning by hand, using a solution and brush.
Occasional knocks may cause scratches or dents on your jewelry item, causing the metal to lose its original shine. JANNPAUL offers polishing services to polish away these scratches and dents, smoothing out the surface and bringing back your jewelry to its original shine and brilliance. Kindly note, polishing involves the removal of a fine layer of metal. Thus, JANNPAUL recommends not to have this service carried out more than twice in the lifetime of your jewelry.
Rhodium is a rare precious metal, originating from the platinum family. Rhodium plating enhances the whiteness and reflectiveness of white gold. In addition, rhodium is able to withstand corrosion and makes the jewelry more durable. All of JANNPAUL’s white gold jewelries are rhodium plated after polishing to ensure your jewelry possesses that extra whiteness .
JANNPAUL offers re-sizing services to our
We provide free engraving services for our jewelries.
During your wear, you might occasionally knock your jewelry against hard surfaces. JANNPAUL offers an unlimited complimentary prong check for all of our items. We will diagnose your ring to ensure that all of your prongs are intact and your diamond/gemstone is secure. If we discover any damaged prongs, we will repair or replace it for you complimentary. We recommend sending your jewelry to us for prong checks once a year. All of our other services, such as cleaning, polishing, rhodium plating, resizing and engraving, includes a prong check service as well.
JANNPAUL strives to achieve perfection in both our diamonds and craftsmanship in our creations. Our jewellery pieces have a lifetime warranty against any defects. We are committed to ensuring the quality